Primary Collision Damage Waiver Coverage:

If you have any questions about how to file a claim for Primary Collision Damage Waiver, please contact Diners Club® Benefits Assistance Center at 1-800-346-3779 or from outside the U.S. call collect: 904 636.3647.

Claim forms and instructions for filing will be furnished upon request. Claims must be reported within 30 days from the loss/accident and the following documentation must be submitted within 180 days of the loss/accident:

• Complete and sign the claim form.
• Provide Diners Club Charge Card receipt showing the rental.
• Provide Diners Club Charge Card statement showing the rental.
• Provide the rental agreement (front and back).
• Provide a copy of valid driver's license (front and back).
• Provide a report from police verifying that vehicle was stolen, vandalized, or involved in a collision.
• Provide an itemized repair estimate from a factory authorized collision repair facility.
• Obtain a copy of vehicle rental agency promotion/discount, if applicable.
• Obtain a copy of the vehicle rental location class specific fleet utilization log, if loss of use charges are being claimed. You must secure this log from the rental agency.
• For Personal Effects benefits:
  
  • Provide a report from police listing items stolen.
  • Obtain a copy of the declarations page of any applicable insurance or protection (including, but not limited to, homeowner's, renter's, or auto insurance policy).
  • Provide a photograph clearly showing damage, if applicable.

Any other documentation that may be reasonably requested to validate a claim